A leader in step with the times must adopt an open, emotional, inspired and highly responsible thinking model.
From the sales manager to the sales assistant, it is more important than ever to be informed, prepared and open to market demands.
Stay up-to-date with the trends and tools to position your company and adapt it to the new generations. Optimising your customer experience is an invaluable asset!
Be more aware of your actions and reactions when speaking in public.